If a pipe is actively leaking
Use the nearest safe shutoff if you know where it is. If the leak is near electrical fixtures or panels, keep clear of the affected area and do not take risks to reach the valve.
Need help with water damage?
Call with the property location and a short description of what happened.
Where pipe water can travel
Water may follow framing, flooring seams, wall cavities and lower levels. A leak on one floor can show up in ceilings or walls below, so the cleanup area may be larger than the visible source point.
Cold-weather pipe problems
Freezing temperatures can contribute to pipe failures when water in vulnerable piping freezes and expands. If a pipe has frozen, avoid using an open flame to thaw it and address any resulting leak promptly.
Call for local water damage help
Describe the source, affected area and property location. Availability is confirmed by phone.