What to do first
Do not walk through contaminated water unnecessarily. Avoid using household fans that could move contaminated particles through the building. If the backup is connected to a municipal sewer issue, the utility may need to address the source while building cleanup is handled separately.
Need help with water damage?
Call with the property location and a short description of what happened.
Cleanup considerations
Porous materials that contact sewage may require different handling than materials affected by clean water. The restoration approach should account for contamination, material type, moisture movement and what can be safely cleaned.
City-side versus property-side issues
Pasco Public Works lists sewer backups and sewer main lines among its utility responsibilities. If you suspect a city-side sewer problem, municipal public works may need to be contacted in addition to arranging cleanup inside the property.
Call for local water damage help
Describe the source, affected area and property location. Availability is confirmed by phone.